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Willard Rope Co.
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To Order Direct Call:
1-800-827-7613

Fax: 512-446-7501

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No refunds or returns after 30 days on ropes & strings and no refunds or returns at all on special orders including :
Left hand nylons
7/16" Scant
7/16" Full
Longer length polys

Shipping charges on all items are non-refundable!


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Important Note about Shipping Charges

Shipping is at customers expense and varies according to weight, size and location!

Please contact us directly for expedited shipping methods and charges.

Shipping charges at most online stores are determined using an array, meaning that they are added according to a set value such as the total amount of the order, or as a preset charge per item or per unit of weight. This method is notoriously inaccurate therefore the merchant will set the array higher than need be in order to ensure that they are covered for all shipping costs. Usually the customer winds up paying more for the shipping than it actually costs.

At Willard Rope Company we care about our customers therefore we chose not to use such a system. When you check out after shopping our store, you'll notice that there are no shipping charges listed in your total bill. As soon as your order is received and processed, actual shipping charges are determined and added to your invoice. You'll receive a copy of that invoice along with your order. This is just our way of showing that we really do appreciate your business.

On international ordersplease note that Duty and Customs fees will be charged to you by either USPS, Fed Ex or UPS. We have no control over these cost. Most International orders are sent USPS Priority Mail unless otherwise specified by the customer.

Thanks for shopping with Willard Rope Company Online,

Dennis Willard

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